> For the complete documentation index, see [llms.txt](https://dotaro.gitbook.io/wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dotaro.gitbook.io/wiki/introduction/donation-system/transaction-policy.md).

# Transaction Policy

{% hint style="info" %}
By making a donation, you acknowledge and agree to the policies outlined below. Your generous support plays a vital role in the continued growth and success of the DotaRO community.
{% endhint %}

#### ✅ General Rules

* All donations are **voluntary** and **non-refundable**
* Donations are exchanged for **Proof of Donation Tickets**, not direct items
* Rewards are distributed only after **verified payment confirmation**

***

#### ⏳ Processing Time

* Standard processing time: **Within 5–24 hours**
* Delays may occur during high traffic or verification checks

***

#### 🎟️ Reward Distribution

* Donation rewards and bonuses are **accumulative**
* Streamer bonuses only apply if a **valid streamer code is used during donation**
* Monthly milestone rewards reset every month

***

#### 🚫 Fraud & Abuse

* Any form of **chargeback, fraud, or dispute abuse** will result in:
  * Permanent account ban
  * Removal of all donation rewards
* Fake or invalid payment proofs will not be processed

***

#### 🔐 Account Responsibility

* Players are responsible for providing:
  * Correct character name
  * Correct account details
* The server is **not liable for incorrect submissions**

***

#### 📩 Support

If you encounter issues with your donation:

* Contact the **official support channels**
* Provide complete proof for faster assistance

***

> This system is designed to reward your support while keeping the game fair and competitive for everyone ⚖️


---

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